Privacy Policy

1. Introduction

EZ777 ("EZ777," "we," "us," "our") operates the online gaming platform accessible at ez777.app (the "Platform"). This Privacy Policy describes how EZ777 collects, uses, stores, shares, and protects the personal information of users ("you," "your," "Player") who access or use the Platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering an account on EZ777 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the EZ777 Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2. Data Controller

EZ777 is the data controller responsible for your personal information collected through the Platform. As data controller, EZ777 determines the purposes and means of processing your personal data. Our designated Data Protection Officer (DPO) can be contacted at the details provided in Section 15 of this Policy.

EZ777 is registered and operates in compliance with applicable Philippine laws and regulations governing online gaming and data privacy. All data processing activities are conducted in accordance with the principles of transparency, legitimate purpose, and proportionality as required under the Data Privacy Act of 2012.

3. Data We Collect

EZ777 collects the following categories of personal data from registered players and Platform visitors:

3.1 Identity and Contact Data

• Full legal name
• Date of birth (for age verification — players must be 21 or older)
• Email address
• Philippine mobile number
• Residential address (province, city , barangay, ZIP code)
• Government-issued ID details (for KYC verification)

3.2 Financial Data

• GCash account number or registered mobile number
• PayMaya account details
• Bank account details (BPI, BDO, Metrobank) where applicable
• Transaction history, deposit and withdrawal records
• Account balance information

3.3 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used within the Platform
• Game history, bet amounts, and wagering activity

3.4 Communications Data

• Records of correspondence with EZ777 customer support
• Feedback, complaints, and dispute records
• Marketing preference settings

3.5 Verification Data

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys ID)
• Proof of address documents
• Selfie or liveness verification images where required for KYC

4. How We Collect Your Data

EZ777 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, log files, and analytics tools
• Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank; fraud detection signals from security partners
• Publicly available sources: Information from public registries or databases where necessary for compliance or fraud prevention purposes

5. How We Use Your Data

EZ777 uses your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, and verification data
Age and identity verification (KYC)	Identity data, verification documents
Processing deposits and withdrawals	Financial data, identity data
Providing and improving gaming services	Usage data, game history
Fraud prevention and security monitoring	Technical data, financial data, identity data
Anti-money laundering compliance	Financial data, identity data, transaction history
Customer support and dispute resolution	Communications data, account data
Responsible gaming monitoring	Usage data, game history, session data
Sending service notifications and updates	Contact data, communications preferences
Sending promotional offers (where consented)	Contact data, marketing preferences
Legal and regulatory compliance	All categories as required by law

EZ777 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by Philippine law.

6. Legal Basis for Processing

EZ777 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision
• Legal obligation: Processing required to comply with applicable Philippine laws, including KYC, AML regulations, and gaming regulatory requirements
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights
• Consent: Processing for marketing communications and optional features, where you have provided explicit, informed consent that may be withdrawn at any time

7. Data Sharing and Disclosure

7.1 Service Providers

EZ777 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity partners. All service providers are contractually bound to process your data only on EZ777's instructions and in accordance with applicable data protection laws.

7.2 Regulatory and Legal Authorities

EZ777 may disclose your personal data to Philippine government agencies, law enforcement authorities, or regulatory bodies where required by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering regulations and gaming compliance obligations.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of EZ777's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

7.4 No Sale of Data

EZ777 does not sell, rent, lease, or otherwise commercially exploit your personal data to any third party for their own marketing or commercial purposes. This is an absolute commitment.

8. Data Retention

EZ777 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years following account closure, in accordance with AML record-keeping requirements
• Transaction and financial records: Retained for a minimum of 5 years from the date of the transaction
• KYC verification documents: Retained for the duration of the account relationship and for 5 years thereafter
• Customer support records: Retained for 3 years from the date of the interaction
• Technical and usage data: Retained for up to 24 months for analytics and security purposes
• Marketing consent records: Retained until consent is withdrawn and for 1 year thereafter as evidence of consent

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with EZ777's data disposal procedures.

9. Data Security

EZ777 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS 1.3 encryption for all data in transit between your device and EZ777 servers
• AES-256 encryption for personal data stored at rest
• Multi-factor authentication requirements for account access
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular penetration testing and vulnerability assessments conducted by independent security firms
• 24/7 security monitoring and intrusion detection systems
• Regular staff training on data protection and information security best practices

While EZ777 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized access to your EZ777 account, please contact our support team immediately.

10. Cookies and Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device when you visit the EZ777 Platform. They help us recognize your device, maintain your session, and understand how you use the Platform so we can improve your experience.

10.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that prevent fraudulent use. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalize your experience.
• Analytics cookies: Help us understand how players navigate the Platform so we can identify areas for improvement. Data collected is aggregated and anonymized.
• Responsible gaming cookies: Track session duration and activity to support our responsible gaming tools, including session time reminders and reality checks.

10.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the EZ777 Platform. EZ777 does not use third-party advertising or cross-site tracking cookies.

11. Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by EZ777:

• Right to be informed: The right to know what personal data EZ777 collects about you and how it is used — which is the purpose of this Privacy Policy
• Right of access: The right to request a copy of the personal data EZ777 holds about you
• Right to rectification: The right to request correction of inaccurate or incomplete personal data
• Right to erasure: The right to request deletion of your personal data, subject to EZ777's legal retention obligations
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation
• Right to data portability: The right to receive your personal data in a structured, commonly used format
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated

To exercise any of these rights, please contact EZ777's Data Protection Officer using the contact details in Section 15. We will respond to all verified requests within 30 calendar days. We may need to verify your identity before processing your request.

12. Minors and Age Restriction

The EZ777 Platform is strictly intended for persons aged 21 years and above. 21+ EZ777 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on EZ777 or provided personal data to us, please contact our support team immediately. We take underage access extremely seriously and will act promptly on all such reports.

13. International Data Transfers

EZ777 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting services — EZ777 ensures that such transfers are conducted in accordance with the Data Privacy Act of 2012 and that appropriate safeguards are in place to protect your data to a standard equivalent to Philippine law.

Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries recognized as providing an adequate level of data protection. EZ777 will not transfer your personal data internationally in a manner that reduces your data protection rights.

14. Changes to This Privacy Policy

EZ777 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where practicable.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. We encourage you to review this Policy periodically. Your continued use of the EZ777 Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

15. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact EZ777's Data Protection Officer:

Data Protection Officer – EZ777
Email: [email protected]
General Support: [email protected]

Our support team is available 24 hours a day, 7 days a week, in English and Filipino. We aim to respond to all data-related inquiries within 5 business days and to formal data subject requests within 30 calendar days.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.